For same-day deliveries, cancellations must be requested at least 6 hours before the delivery time. Otherwise no refunds will be provided.
- For pre-scheduled orders, cancellations must be made 12 hours before the delivery date.
- If the order is canceled after production begins, no refunds will be issued.
- In case of proven cake damage, Cake Angels will communicate with the customer and then discuss further for a refund or replacement.